Published date: 20 May 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 9 June 2024, 11:59pm

Contract summary

Industry

  • Collection agency services - 79940000

  • Administrative social services - 85321000

Location of contract

South East

Value of contract

£40,000

Procurement reference

SHEPWAY001-DN735751-91026515

Published date

20 May 2025

Closing date

9 June 2024

Closing time

11:59pm

Contract start date

10 September 2024

Contract end date

9 September 2025

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

Award information

Awarded date

31 July 2024

Contract start date

10 September 2024

Contract end date

9 September 2025

Total value of contract

£40,000

This contract was awarded to 1 supplier.

SIGMA CONNECTED LTD

Address

B4 7LR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Mhairi Richards

Address

Civic Centre
Folkestone
CT20 2QY
England

Telephone

+44 1303853401

Email

mhairi.richards@folkestone-hythe.gov.uk

Website

https://www.folkestone-hythe.gov.uk/council-transparency/procurement-information