Published date: 5 January 2018

Last edited date: 5 January 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 January 2018

Contract summary

Industry

  • Financial and insurance services - 66000000

Location of contract

South East

Value of contract

£42,000

Procurement reference

MEDWAY001-DN315692-57402483

Published date

5 January 2018

Closing date

26 January 2018

Contract start date

1 April 2018

Contract end date

31 October 2023

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Medway Council is to introduce risk based verification to the processing of new claims for housing benefit and the localised council tax reduction scheme. In order to facilitate this, it is looking to procure an IT system that can assist in the task and meet the following requirements:
It must:
1. Be fully compliant with DWP's HB/CTB S11/2011 circular guidance
2. Be available through the Council's e-form package supplied by Victoria Forms.
3. Be available through the Council's Govtech eCAPTURE software
4. Provide an individual risk rating for all new claims, based on the likelihood of it being fraudulent or erroneous.
5. Reduce the cost of verifying low risk claims
6. Improve the time taken to process new claims
7. Reduce fraud and error
8. Provide detailed Management Information to enable performance to be monitored


About the buyer

Contact name

Victor Ogunyemi

Address

Medway Council
Gun Wharf, Dock Road
Chatham
ME4 4TR
United Kingdom

Telephone

+44 1634337843

Email

victor.ogunyemi@medway.gov.uk

Website

http://www.medway.gov.uk/