Published date: 7 February 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 April 2025, 4pm

Contract summary

Industry

  • Travel services - 63515000

Location of contract

Any region

Value of contract

£178,700,000 to £391,700,000

Procurement reference

tender_394788/1450361

Published date

7 February 2025

Closing date

3 April 2025

Closing time

4pm

Contract start date

23 April 2026

Contract end date

22 April 2031

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Home Office is responsible, under UK legislation including but not limited to the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons.

It is necessary to provide sufficient travel methods (not exclusively air travel) to ensure that individuals with no legal basis to remain in the UK can be removed to overseas destinations. This includes ensuring those methods can accommodate vulnerable individuals, such as those with medical conditions, or those who refuse to comply with transfer. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority.

The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to travel for immigration purposes, primarily to/from destinations overseas, but including some UK based activity. These services include (but are not limited to):
- Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights;
- Providing tickets for Service Users, taking into account restrictions imposed by individual airlines;
- Following detailed and specific individual airline procedures for obtaining refunds;
- Managing relationships with the carriers to maximise cost-effective opportunities;
- Provision of a complete Charter service to meet the requirements of the Home Office;
- Provision of accommodation for Home Office staff and/or representatives when required.

The Authority may have requirements for other UK based travel services. If this requirement materialises, the Authority will agree with the supplier awarded the contract how these requirements can be delivered.

The potential length of contract will be 5 years from service commencement, with options to extend on one or more occasions up to a maximum of a further 2 years.

The estimated contract value in this contract notice is calculated over the potential maximum term of 7 years including optional extensions.

The estimated contract value includes pass-through costs and management services which incorporates implementation costs.

Pass-through costs are costs which are associated with the purchase of travel services including tickets, chartering aircraft(s) and hotel bookings. The pass-through costs over the life of this contract are estimated to be in the range of £171m - £384m.

The content of this notice, including the nature of services and estimated value (including estimated value of pass-through costs), may be subject to change.

Note that services may include but not be limited to current and future related service requirements.

This service is volumetric and any estimated values (including estimated value of passthrough costs) may be subject to change up or down depending on the amount of activity undertaken during the life of contract.

More information

Links

Additional text

1. To express an interest, participants must first be registered on the Home Office eSourcing Suite. If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by clicking the 'Register Here' link.

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so.

2. Email: Escorting-Commercial@homeoffice.gov.uk
Title of email: Travel Services Procurement - Expression of Interest
Email to include: Organisation name, Contact name, E-mail address and telephone number.

Once the above steps are completed, documents will be made available via the portal, subject to parties signing a Non-Disclosure Agreement (NDA).

A supplier event will be held virtually on Monday 17th February 2025 (may be subject to change). Supplier participation in the industry day will require a signed NDA to be submitted by Friday 14th February 2025 - midday. Further details of the event will be provided to those suppliers who have submitted their signed NDAs.

The contract falls under Regulation 74 of and Schedule 3 to the Public Contracts Regulations 2015. As a result, the Authority has determined the procurement procedure that is being followed. The Authority will ensure that the procurement procedure is at least sufficient to ensure compliance with the principles of transparency and equal treatment of Bidders.

The content of this notice, including the nature of services and estimated value (including estimated value of pass through costs) may be the subject to change.

About the buyer

Contact name

Home Office

Address

2 Marsham Street
London
SW1P 4DF
England

Email

Escorting-Commercial@homeoffice.gov.uk

Website

www.gov.uk/home-office