Published date: 7 September 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 19 October 2020, 12pm

Contract summary

Industry

  • Call centre - 79512000

Location of contract

Any region

Value of contract

£10,000,000

Procurement reference

BIP523073836

Published date

7 September 2020

Closing date

19 October 2020

Closing time

12pm

Contract start date

4 January 2021

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provision of services needed in the event of an ATOL crisis - including Consumer and Travel Claims Management, call center facility

More information

Links

About the buyer

Address

Aviation House
Beehive Ring Road
Crawley
RH6 0YR
UK

Telephone

+443301382584

Email

jacqueline.hollister@caa.co.uk