Published date: 31 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.

Closing: 26 February 2021, 5pm

Contract summary


  • Medical equipments, pharmaceuticals and personal care products - 33000000

  • Miscellaneous medical devices and products - 33190000

  • Medical software package - 48180000

Location of contract

East of England

Value of contract


Procurement reference


Published date

31 March 2021

Closing date

26 February 2021

Closing time


Contract start date

22 March 2021

Contract end date

21 March 2024

Contract type

Supply contract

Procedure type

Single tender action (non-OJEU)

A direct contract with a single supplier, without competition.

Non-OJEU (Official Journal of the European Union) procedures are valued below a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



This is a Contract Award Notice to communicate a sub-threshold contract award made by NHS Castle Point & Rochford Clinical Commissioning Group on behalf of the Mid and South Essex CCGs (NHS Castle Point & Rochford Clinical Commissioning Group, NHS Mid Essex CCG, NHS Basildon & Brentwood CCG, NHS Southend CCG, NHS Thurrock CCG) (the "CCG"), in accordance with the CCGs local Standing Financial Instructions.

The contract award is made to My Improvement Network Limited for the provision of the RITA Therapy devices and support and maintenance, including hardware and software licenses, to care homes in mid and south Essex. Use of the therapy is focussed on residents with memory problems and dementia but is also applicable to other conditions in which cognitive impairment is a factor such as learning disabilities, neurological disorders and acquired brain injuries.

-Patients with memory problems from dementia or other brain disorders often have attendant behavioural issues such as anxiety, disorientation, and aggression. The ability to engage positively with these client groups that have significant communication difficulties is hugely powerful, something that has been substantiated with reminiscence therapy.

-The NICE guidance for the care of patients with delirium (CG103, NICE, 2019), recommend the use of reorienting activities such as: "talking to the person to reorientate them by explaining where they are, who they are, and what your role is (and) introducing cognitively stimulating activities (for example, reminiscence) (subparagraph'.

-Reminiscence therapy using RITA accomplishes both of these goals by having calibrated media available to support reminding people where they are, who they are and supporting communication with those around them, and reminiscence activities available on the system.

The contract period commences 22nd March 2021 - 21st March 2024 with a potential extension of 12 months until 21st March 2025, at a total aggregate contract value is £126,360 (inclusive VAT).

The CCG is publishing this Contract Award Notice in the Contracts Finder in accordance with the Public Contracts Regulations 2015 (as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020) for spend above £25,000.

Award information

Awarded date

19 March 2021

Contract start date

22 March 2021

Contract end date

21 March 2024

Total value of contract


This contract was awarded to 1 supplier.

My Improvement Network Limited


5 Brooklands Place, Brooklands Road, Sale, England, M33 3SD


Companies House number: 10528512

Supplier is SME?


Supplier is VCSE?


About the buyer

Contact name

NHS Castle Point and Rochford Clinical Commissioning Group


Pearl House, 12 Castle Road