Published date: 11 June 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 July 2024, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

Yorkshire and the Humber

Value of contract

£0 to £2,431,315

Procurement reference

20240611140827-103251

Published date

11 June 2024

Closing date

11 July 2024

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Borough Council of Calderdale (the Council) invites Tenders from Tenderers who wish to be considered for the provision of the Community Alarms and Mobile Response Service. It is anticipated the new contract will commence from 1st April 2025 for a period of 3 years up to and including 31st March 2028 with an option to extend for a further period or periods up to 24 months, in two 12-month increments. The option to extend will be at the discretion of the Council.
This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, the installation of various pieces of Assistive Technology, carbon monoxide detectors and smoke detectors in Service Users' homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and in working in partnership, as required.
The aspiration for this service is to move towards an all in one monitoring and response service including Technology Enabled Care (TEC) devices that help with managing people's environment and their behaviour. This will include deploying new innovative technology which is predictive and supports risk analysis to enable better decision making by professionals.
The Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the 'little things' for Service Users that will prevent more formal intervention.


About the buyer

Contact name

Bob Farr

Address

Town Hall, Crossley Street
Halifax
HX1 1UJ
ENG

Email

bob.farr@calderdale.gov.uk

Website

https://www.calderdale.gov.uk/v2