Published date: 11 January 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
General management consultancy services - 79411000
Location of contract
SW1P 4DF
Value of contract
£99,112
Procurement reference
CF-0219100D8d000003VQwdEAG
Published date
11 January 2024
Closing date
5 January 2024
Closing time
12pm
Contract start date
9 January 2024
Contract end date
28 March 2024
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working
More information
Attachments
-
- DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted.pdf
- DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted
Award information
Awarded date
8 January 2024
Contract start date
9 January 2024
Contract end date
28 March 2024
Total value of contract
£99,112
This contract was awarded to 1 supplier.
Methods Business and Digital Technology Ltd.
Address
Saffron House
6-10 Kirby Street
London
England
EC1N 8TS EC1N 8TSReference
None
About the buyer
Contact name
Network Procurement
Address
Marsham Street
London
SW1P 4DF
United Kingdom
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Closing: 5 January 2024, 12pm