Published date: 14 November 2023

Last edited date: 15 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 24 November 2023, 12pm

Contract summary

Industry

  • Hardware - 44316400

  • Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000

Location of contract

United Kingdom

Value of contract

£1 to £16,300

Procurement reference

HSE/T4409

Published date

14 November 2023

Closing date

24 November 2023

Closing time

12pm

Contract start date

1 December 2023

Contract end date

30 November 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

HSE's IT hardware for its science network is located mainly in Harpur Hill, Buxton. HSE recognises that the majority the kit maybe end of life (EOL) or near to EOL and that varying levels of support may be required for each. Details of the kit are provided in Annex A below. HSE is currently undertaking an IT Modernisation Project and there are plans to migrate the majority of information/assets from the Harpur Hill site to a data centre over the next twelve months, this should result in a reduction in the quantity of kit requiring support. HSE has outsourced its IT service desk provision and the supplier provides first and second line level support to all HSE's IT users via an IT Service Desk. The IT Service Desk will log all incidents and will pass incidents to the appropriate resolving department or third party.
The successful Supplier will be required to work with the IT Service Desk on a day to day basis providing Third line Support. The IT Service Desk will raise the support tickets and calls with the successful service provider.

More information

Links

Additional text

To register on in-tend you need to follow the link below:-

https://in-tendhost.co.uk/hse

About the buyer

Address

Redgrave Court,Merton Road
BOOTLE
L207HS
England

Telephone

02030284392

Email

tenders@hse.gov.uk