Published date: 2 April 2019

Closed early engagement


Closing date: 17 April 2019

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer Relation Management software development services - 72212445

Location of contract

North West

Procurement reference

ITP19-17

Published date

2 April 2019

Closing date

17 April 2019

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The University are looking to engage with the market to gain a further understanding of potentially procuring an Alumni Engagement System.

The University have identified the key requirements below:

Utilise Microsoft Dynamics
Integration to Banner
Alumni able to log in and update records and pick preferences i.e. a portal
UCLan able update alumni records
Search functionality based on all criteria
Must be a reporting function
Must be an events booking function
Allow users to be assigned certain 'roles' within the system
Produce and issue customised target campaigns
Record all interactions with Alumni
Customised platforms for certain users
Creation of workflows

Suppliers who can meet the above requirements should send further details of their solution to etenders@uclan.ac.uk.

These will then be reviewed and providers will be invited to demonstrate their system to a panel of key University stakeholders to assist and develop our overall requirements.

We would also ask that suppliers include details of similar projects that have been implemented in the last 2 years.


About the buyer

Contact name

Brett Dixon

Address

Fylde Road
PRESTON
PR12TQ
England

Email

etenders@uclan.ac.uk