Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

Contract summary

Industry

• Wireless telecommunications system - 32510000

• Telecommunications equipment - 32522000

• Telecommunications system - 32524000

Show additional CPV codes for this notice

• Communications equipment - 32570000

• Communications infrastructure - 32571000

• Communications control system - 32573000

• Desktop communications software package - 48511000

• IP telephone services - 64215000

• Integrated telecommunications services - 64227000

Location of contract

SG6 3JF

Value of contract

£0

Procurement reference

IT-285-7868-NH542824689

Published date

30 August 2023

Closing date

29 September 2023

Closing time

5pm

Contract start date

1 January 2025

Contract end date

1 January 2026

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. In section E are a series of questions to help us formulate a strategy for the procurement of a platform based on the specification outlined in sections B and C.

We would value the input of providers in answering the questions in section A so that we can gain the most up to date understanding of the market.

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More information

Links

• www.north-herts.gov.uk
• Additional information on how to apply for this contract

Additional text

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Is a Recurrent Procurement Type? : No

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About the buyer

Contact name

Rachel Cooper (NHDC)

Address

Gernon Road
Letchworth Garden City
Hertfordshire
SG6 3JF
United Kingdom

Telephone

+44 1462474000

Email

rachel.cooper@north-herts.gov.uk

Website

www.north-herts.gov.uk