Published date: 23 August 2022

Last edited date: 24 August 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 7 October 2022, 4pm

Contract summary


  • Time accounting or human resources software package - 48450000

  • Enterprise resource planning software package - 48451000

  • Time accounting or human resources software development services - 72212450

    • Enterprise resource planning software development services - 72212451

    • Information technology services - 72222300

    • Software-related services - 72260000

    • Payroll management services - 79211110

    • Business and management consultancy services - 79410000

    • Recruitment services - 79600000

    • Personnel and payroll services - 79631000

    • Miscellaneous business and business-related services - 79900000

    • E-learning services - 80420000

Location of contract

NE15 8NY

Value of contract


Procurement reference


Published date

23 August 2022

Closing date

7 October 2022

Closing time


Contract start date

1 August 2024

Contract end date

31 July 2039

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The Authority require a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.8m NHS employees every month, equivalent to around five percent of the UK workforce.

The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.

NHSBSA require a supplier to manage the ESR service, transform, develop, implement and manage a future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Documents are available on the Atamis e-Tendering system, for which you will need to register if you do not already have an account.

Help information including a video can be founds on the Home page.

More information

Previous notice about this procurement

Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)

  • Opportunity
  • Published 23 August 2022, last edited 24 August 2022

About the buyer

Contact name

Paul Bath


Stella House, Goldcrest Way, Newburn Riverside
Newcastle Upon Tyne
NE15 8NY