Published date: 23 April 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 March 2021, 11:59pm

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

Any region

Value of contract

£400,000

Procurement reference

tender_265287/956123

Published date

23 April 2021

Closing date

5 March 2021

Closing time

11:59pm

Contract start date

1 April 2021

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

DWP Digital Planning Performance and Delivery People Services requires a partner to work with them as a "Trusted Advisor" by providing industry leading SME and technical guidance to deliver insight and products. This will enable support for Microsoft Applications already in Live deployment in DWP, the Desk Booking Tool, as well enabling exploitation of Microsoft Apps and Services to deliver Digital solutions for DPPD People Services portfolio.

The Live support and iterative enhancement of the Desk Booking Tool through 2021/ 2022 is required. There is also the need for Services on a Call-Off basis to assist DPPD People Services to transition our portfolio of products to Microsoft Applications and Services and help adopt new ways of working and improve productivity. High level requirements include:
Continued Service Support/ Incident Management of DWP Desk Booking Tool, a Live Application to capture COVID Desk information in Corporate Centres;
Iterative development of User Features required to enhance the User experience of the Desk Booking Tool.

More information

Attachments

Award information

Awarded date

26 March 2021

Contract start date

1 April 2021

Contract end date

31 March 2023

Total value of contract

£480,000

This contract was awarded to 1 supplier.

Symity Ltd

Address

8 Soane End Emmer Green Reading RG4 8QW

Reference

Companies House number: 08805000

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Peel Park, Phase 2 Brunel Way
Blackpool
FY4 5ES
England

Email

PEELPARKCONTROLCENTRE.DPS-ACOMMERCIALTEAM@DWP.GOV.UK