Published date: 3 October 2018

Last edited date: 3 October 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 29 October 2018

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

RM17 6SL

Value of contract

£0

Procurement reference

PS/2018/276

Published date

3 October 2018

Closing date

29 October 2018

Contract start date

1 December 2018

Contract end date

30 November 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Thurrock Council currently has a Mitel IP telephony solution that supports the council sites and a number of third parties. The solution consists of Thurrock owned onsite hardware, with a resilient backup instance in a remote data centre. The platform is supported by a third party organisation. The Mitel platform connects into a resilient SIP trunking service.

The diagram within the main ITT document provides a high level view of the setup. This should be taken as guidance only as it does not show the contact centre and the backup datacentre is planned to move to Southend within the Thurrock Council WAN domain. Connections into the resilient SIP service will then be from Civic offices Grays and Southend. The intention is that these changes should be in place by the time that the new telephony support contract starts in December 2018.

More information

Links

Additional text

https://in-tendhost.co.uk/thurrockcouncil


Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Beverley Locke

Address

New Road
Grays
Essex
RM17 6SL
United Kingdom

Telephone

01375 652207

Email

BLocke@thurrock.gov.uk