Published date: 26 February 2018

Last edited date: 26 February 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 27 March 2018

Contract summary

Industry

  • Health services - 85100000

Location of contract

South East

Value of contract

£0

Procurement reference

PQQ_471

Published date

26 February 2018

Closing date

27 March 2018

Contract start date

1 April 2019

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who:
• Need medical help fast, but it's not a 999 emergency;
• Don't know who to call for medical help;
• Are unsure if they need to go to A&E or another NHS Urgent Care service;
• Need health information or reassurance about what to do next; or
• Require continuity of care when in hours GP services are closed
The 111/CAS service includes a clinical assessment service to 'consult and complete' and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification.

The combined Face-to-Face services forming part of the Integrated Urgent Care service include:
a. 4 Local Urgent Treatment Centre(s) (UTC)
b. Out-of-Hours Face-to-Face service (previously known as GP Out-of-Hours service)
The Provider of the UTC/Out-of-Hours Face-to-Face service will be expected to deliver an integrated working model of four Urgent Treatment Centres across North Kent and Medway and a GP Out of Hours service (base and home visiting). Make innovative use
of the clinical workforce across the local system. Intrinsically linked to the NHS 111/CAS service, and accept direct bookings from the CAS. A key service in delivering unscheduled urgent care. It must meet Urgent Treatment Centre Principles and Standards.

Clinical workforce and system interoperability are key to ensuring resilience and flexing across the STP in times of peak demand and winter pressures. Reconciliation of capacity management across the Kent and Medway STP footprint is therefore a critical requirement across all health care services.


The procurement documents are available for unrestricted and full direct access, free of charge, at https://ardengemcsu.bravosolution.co.uk/web/login.html
PQQ_471


More information

Additional text

West Kent Clinical Commissioning Group are the Lead Commissioner for this Integrated Urgent Care Service on behalf of itself and South Kent Coast, Thanet, Swale, Dartford Gravesham & Swanley, Canterbury & Coastal, Medway and Ashford Clinical Commissioning Groups.

The contract is for a period of 5 years with the option to extend for 24 months

The service is divided into two Lots:-
Lot 1 = 111/CAS Service
Lot 2 = Face to Face Urgent Care Service


About the buyer

Address

Cardinal Square, 2nd Floor North, 10 Nottingham Road
Derby
DE1 3QT
England

Email

emily.armstrong@ardengemcsu.nhs.uk