Independent Complaints Investigators

Contract summary

Industry

• Business services: law, marketing, consulting, recruitment, printing and security - 79000000

• Investigation services - 79720000

Location of contract

Yorkshire and the Humber

Value of contract

£0 to £1

Procurement reference

20220906100628-104130

Published date

6 September 2022

Closing date

12 August 2022

Closing time

4pm

Contract start date

1 October 2022

Contract end date

30 September 2025

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Sheffield City Council wishes to appoint a number of Independent Investigators to undertake complaints in the area of Social Care. It is expected that the agreement will be for a 3-year period. Successful providers will be placed on a framework via which call off contracts will be made. There will be no guarantee for any level of business placed with organisations. The Independent Investigators must be able to undertake investigations into complaints about Children's and Adult Social Care services in a timely manner, in line with regulations, and Sheffield city council's standards and expectations. They must produce a quality report for the council, making recommendations on the complaints. They must attend adjudication and review panel meetings, as required.

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More information

Links

• https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=50707&B=UK
• Additional data

• https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
• User / Company

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Award information

Awarded date

2 September 2022

Contract start date

1 October 2022

Contract end date

30 September 2025

Total value of contract

£120,000

This contract was awarded to 1 supplier.

Robert Cockburn

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About the buyer

Contact name

Tim Dent

Address

Town Hall, Pinstone Street,
Sheffield
S1 2HH
ENG

Telephone

+44 01142053646

Email

tim.dent@sheffield.gov.uk

Website

https://www.sheffield.gov.uk