Published date: 13 September 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 September 2019

Contract summary

Industry

  • Market and economic research; polling and statistics - 79300000

  • Public-opinion polling services - 79320000

Location of contract

KT10 9SD

Value of contract

£0

Procurement reference

EBC - 028347

Published date

13 September 2019

Closing date

30 September 2019

Contract start date

14 October 2019

Contract end date

2 December 2019

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Elmbridge Borough Council is requesting a quotation for the planning, execution and analysis/reporting of a residents' survey. The purpose of the research is to measure residents' perceptions of the local area and the Council's services, priorities and communication. The intention is to start fieldwork in November 2019.

The Council's priorities for this survey are to ensure that results are representative of the population according to the key variables: age, gender, location (ward). The Council has previously conducted annual residents' surveys in-house using its residents' panel, however in 2018 the panel's membership was refreshed due to GDPR. Its membership is now 250. Consequently, the 2018 survey was open to all members of the public, not just the panel - although responses were still the lowest to date at 261, down from over 500 in 2016. The decision has been made not to use the panel for future surveys.

The intention is now to carry out a research survey every two years. The results from the residents' survey are used to measure progress towards the Council's five-year vision, which ends in 2023. Targets for our vision are largely based on residents' perceptions and are detailed in the Council Plan, available online.

The successful contractor will assist with constructing a quota profile, marketing and recruiting participants, designing a questionnaire, administering the questionnaire, analysing the results and reporting the findings.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Rose Ngonyama (EBC)

Address

High Street,
Esher
Surrey
KT10 9SD
United Kingdom

Telephone

01372474130

Email

RNgonyama@elmbridge.gov.uk