Published date: 9 August 2022

Last edited date: 9 August 2022

This notice was replaced on 9 August 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Early engagement (published 9 August 2022, last edited 17 August 2022)

Closed early engagement


Contract summary

Industry

  • Motor vehicles for the transport of 10 or more persons - 34120000

  • Transport services (excl. Waste transport) - 60000000

  • Provision of services to the community - 75200000

Location of contract

England

Procurement reference

TFL001-DN626100-22108073

Published date

9 August 2022

Closing date

26 September 2022

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This is an opportunity for suppliers to express and respond to a Transport for London (TfL)
questionnaire to help understand the market and supply position for MOAT.
This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the
deadline of 26 September 2022 and can be found in the below link.

https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545

The London Dial a Ride operation provides ca 1,000,000 trips per year to its customers
across the capital. Part of this, the MOAT requirement, is for one supplier or a small number
of suppliers capable of operating in London to provide driver and vehicle services, with their
own scheduling system as an option, for multi occupancy accessible trips across all 33
London Boroughs. This is fully funded by TfL and will deliver direct to London Dial a Ride's
passengers, who because of their disabilities, are unable to use TfL's standard bus and train
services offering.
Potential suppliers may include but are not limited to: national or local Community Transport
Organizations, Demand Responsive Bus Companies and Commercial Bus Operators. TfL has
a scheduling system and we are happy to explore use of this with bidders.

The services are required to commence from 1 October 2023 which is when the current
contracts will have expired.

Our key objectives for MOAT operations over the next 7 years are:
1. Excellent safety and safeguarding procedures
2. High levels of customer satisfaction
3. High levels of reliability
4. A focus on lowering the cost of trip delivery

The vehicles typically used for multi-occupancy services have been raised floor conversions
of:
Mellor Tucana II
Mercedes Benz Sprinter
Page 5 to 6
Renault Essential
VW Crafter LWB
The vehicle specification will be available to download on the Pro Contract Site via the below
link.
Please submit your questionnaire response by 12:00 on Monday 26 September 2022.
https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545
London will be split into the following 11 areas;
Area 1 - Brent, Harrow and Northern Hillingdon
Area 2 - Barnet and Enfield
Area 3 - Hackney, Haringey and Islington
Area 4 - City, Newham, Tower Hamlets and Waltham Forest
Area 5 - Barking and Dagenham, Havering and Redbridge
Area 6 - Ealing, Hounslow and Southern Hillingdon
Area 7 - Camden, Hammersmith & Fulham, Kensington & Chelsea and Westminster
Area 8 - Greenwich, Lewisham and Southwark
Area 9 - Kingston, Lambeth, Merton, Richmond upon Thames and Wandsworth
Area 10 - Croydon and Sutton
Area 11 - Bexley and Bromley
Please submit your questionnaire response by 12:00 on Monday 26 September 2022.

More information

Previous notice about this procurement

Supplier Questionnaire for Multi Occupancy Accessible Transport (MOAT) Services

  • Early engagement
  • Published 9 August 2022

About the buyer

Contact name

Phillip Lewis

Address

Endeavour Square
Stratford
London
E20 1JN
United Kingdom

Email

philiplewis@tfl.gov.uk

Website

https://tfl.gov.uk