Published date: 23 October 2018

Last edited date: 23 October 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 November 2018

Contract summary

Industry

  • Miscellaneous business and business-related services - 79900000

  • Business organisation services - 79996000

Location of contract

so50 6ad

Value of contract

£50,000 to £150,000

Procurement reference

P/RAD 0676/2018

Published date

23 October 2018

Closing date

23 November 2018

Contract start date

1 May 2019

Contract end date

30 April 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Radian is seeking to engage with providers of call quality monitoring services to discuss its requirements prior to tendering. We have a 50+ seat contact centre with customer facing teams. A copy of the specification can be obtained by registering on Radian's e-tendering portal In-tend and expressing an interest in this project. https://in-tendhost.co.uk/radian/aspx/Home

Please note that this stage is for market engagement only.

More information

Links

Additional text

Please register your interest in this project via In-tend.

https://in-tendhost.co.uk/radian/aspx/Home

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Vanessa John

Address

bishopstoke road
Eastleigh
Southampton
so50 6ad
United Kingdom

Telephone

03001231567

Email

vanessa.john@radian.co.uk