Multi Modal Product Trial

Contract summary

Industry

• Transport systems consultancy services - 71311200

• Highways consultancy services - 71311210

• General management consultancy services - 79411000

Location of contract

West Midlands

Value of contract

£82,740

Procurement reference

05273-2023

Published date

21 March 2024

Closing date

9 January 2024

Closing time

12pm

Contract start date

8 February 2024

Contract end date

30 June 2024

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The objective of the Multi-Modal Product Trial is to introduce smart ticketing nationally across the country to ensure that consumers can make contactless payments on public transport. The benefit of this scheme is to allow passengers to automatically obtain the best fare across multiple modes of transport, irrespective of who the vehicle they were using was run by. There are clear benefits of this scheme, and it will also help to create new revenue for train companies and support future business cases.

Multimodal products rely on the availability, quality, and comprehensiveness of the information and functionality offered to passengers. The multimodal fare product primarily impacts availability, price, and flexibility when passengers choose which transport mode to use for their journey.

The objective of the multi-modal product research as part of this study is to-

1. Transform travel and support smart integrated ticketing and payment services.

2. Modernise and enable convenience for passengers accessing public transport.

3. Allowing journeys across multiple modes of transport and multiple transport operators.

4. To be attractive and widely accessible.

5. Enable a passenger to plan and book a trip using different transport modes as easily and as cost effectively as making a journey using only one transport mode. The goal is to enable 'one-click' search, 'one-click' booking, and 'one-click' payment and ticketing.

6.MC would now like to refresh the 2019 work and conduct research into specific travel corridors where multi-modal product trial is more likely have the greatest effect as per the objectives identified as part of this study. This work is expected to be delivered across four tasks:

 Task 1: Review of rail demand patterns in MC area and longlisting
 Task 2: Customer, Fares and identifying a trial corridor
 Task 3: Stakeholders engagement for the trial corridor
 Task 4: Technology options and implementation plan for the trial corridor

The final deliverable will be the production of a report as "Multi-modal fare product trial", which includes an executive summary, key findings of all tasks, recommendations, and next steps.

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Award information

Awarded date

8 February 2024

Contract start date

8 February 2024

Contract end date

30 June 2024

Total value of contract

£82,740

This contract was awarded to 1 supplier.

Steer Davies Gleave

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About the buyer

Contact name

Anwar shamim

Address

16 Summer Lane
BIRMINGHAM
B19 3SD
United Kingdom

Email

anwar.shamim@wmca.org.uk