Published date: 29 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 April 2025, 2pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£3,094,000

Procurement reference

DORST001-DN764063-76754733

Published date

29 July 2025

Closing date

4 April 2025

Closing time

2pm

Contract start date

22 November 2025

Contract end date

21 November 2032

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Dorset Council and NHS Dorset recognise the importance of unpaid Carers who make a vital contribution to promoting the wellbeing and independence of the people they care for. Supporting Carers helps them to have a life of their own alongside caring. As joint commissioners of this service, we are committed to working with Carers, the Provider and partner agencies to commission quality services that meet Carers needs, help sustain them in their caring role and promote Carer health and wellbeing.

The Carer service will provide a seamless service to Carers of all ages from 5 years upwards across Dorset Council area, creating a supportive and proactive one stop shop for all.

The all-inclusive service includes identification, registration, information advice and guidance, training, focus on wellbeing. Some elements of the service will require face to face support.

The Council went to tender to appoint a single provider (or a consortium of providers) to deliver the contract.

Whilst Dorset Council and NHS Dorset work in partnership, the Contracting Authority for this contract is Dorset Council.

The initial Call-Off Contract term will be 3 years, with an optional 24 month extension, following by two optional 12 month extensions (3 + 2 + 1 +1). Therefore, if all extensions were taken, the full contract period would be 7 years.


Award information

Awarded date

29 July 2025

Contract start date

22 November 2025

Contract end date

21 November 2032

Total value of contract

£3,094,000

This contract was awarded to 1 supplier.

Help and Care

Address

A49, Aerodrome Studios, 2-8 Airfield Way, Christchurch, Dorset, BH23 3TS

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

Alice Crocker

Address

Dorset Council
County Hall, Colliton Park
Dorchester
DT1 1XJ
England

Telephone

+44 1305221719

Email

alice.crocker@dorsetcouncil.gov.uk

Website

https://www.dorsetcouncil.gov.uk