Published date: 13 September 2022

This notice was replaced on 13 September 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 24 January 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£450,000 to £650,000

Procurement reference

TORB001-DN632670-31675720

Published date

13 September 2022

Closing date

13 October 2022

Closing time

12pm

Contract start date

1 May 2023

Contract end date

30 April 2027

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Torbay Council is seeking a single Supplier who can provide the following facilities for Community Safety Services with their proposed solution:
a) A back-office case management system;
b) A customer web portal; and
c) An agile solution.

Throughout this procurement, Community Safety Services refers to and includes Licensing, Food Safety, Health and Safety, Housing Standards and Environmental Health, and ASB & Vulnerability.

More information

Additional text

In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk
In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.

About the buyer

Contact name

Clare Farquhar

Address

Town Hall
Castle Circus
Torquay
TQ1 3DR
England

Telephone

+44 1803208514

Email

clare.farquhar@torbay.gov.uk

Website

http://www.torbay.gov.uk/