Published date: 18 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 October 2024, 2pm

Contract summary

Industry

  • Telecommunication services except telephone and data transmission services - 64220000

Location of contract

Any region

Value of contract

£1,300,000

Procurement reference

tender_373631/1426183

Published date

18 November 2024

Closing date

1 October 2024

Closing time

2pm

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The provision of Contact Centre as a Service (CCaaS) for HMCTS

More information

Attachments

Award information

Awarded date

7 November 2024

Contract start date

1 April 2025

Contract end date

31 March 2028

Total value of contract

£6,300,000

This contract was awarded to 1 supplier.

8x8 UK Limited

Address

Oxford House, Bell Business Park Aylesbury Buckinghamshire HP19 8JR

Reference

Companies House number: 05083841

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

102 Petty France
London
SW1H 9AJ
England

Email

ccmdtechnologyanddigital@justice.gov.uk