Published date: 9 May 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 December 2022, 12am

Contract summary

Industry

  • Information technology services - 72222300

  • Maintenance of information technology software - 72267100

Location of contract

London

Value of contract

£144,000

Procurement reference

BIP780309757

Published date

9 May 2023

Closing date

20 December 2022

Closing time

12am

Contract start date

2 May 2023

Contract end date

1 May 2026

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

IWM's new ticketing platform needs to comprise of the following:

* the external customer facing ticket booking interface
* the internal Customer Services ticket booking and management interface
* the internal E-Commerce / Finance ticketing management interface
* and the till EPOS touchscreen front of house staff interface


More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.


Award information

Awarded date

20 December 2022

Contract start date

2 May 2023

Contract end date

1 May 2026

Total value of contract

£144,000

This contract was awarded to 1 supplier.

DIGITAL TICKETING SYSTEMS LTD

Address

Sigma House
TQ2 7FF

Reference

None

Supplier is SME?

Yes


About the buyer

Contact name

Olly Clifford

Address

Lambeth Road
London
SE1 6HZ
UK

Telephone

020774165000

Email

oclifford@iwm.org.uk