Published date: 23 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2025, 12pm

Contract summary

Industry

  • Survey analysis services - 79311300

Location of contract

NR4 7UY

Value of contract

£95,522

Procurement reference

CF-2980600D0O000000rwimUAA

Published date

23 June 2025

Closing date

31 March 2025

Closing time

12pm

Contract start date

1 April 2025

Contract end date

7 April 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

For the provision of a Service that enables the Norfolk and Norwich University Hospital NHS Foundation Trust, The Queen Elizabeth Hospital NHS Foundation Trust and Norfolk Community Health and Care NHS Trust to meet their Friends and Family Test (FFT) regulatory requirements and to collect and act upon feedback from patients, visitors and carers in a consistent, organised and timely manner.

Award information

Awarded date

12 February 2025

Contract start date

1 April 2025

Contract end date

7 April 2028

Total value of contract

£95,522

This contract was awarded to 1 supplier.

CIVICA UK LIMITED

Address

Southbank Central, 30 Stamford Street SE1 9LQ

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Simon Moore

Address

Colney Lane
Norwich
NR4 7UY
GB

Email

simon.moore@nnuh.nhs.uk