Published date: 11 October 2022
This notice was replaced on 11 October 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 11 October 2022, last edited 11 October 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Health services - 85100000
Guidance and counselling services - 85312300
Social services - 85320000
Location of contract
England
Value of contract
£0
Procurement reference
GLOSCC001-DN628886-90244154
Published date
11 October 2022
Closing date
22 November 2022
Closing time
10am
Contract start date
1 April 2023
Contract end date
31 March 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Gloucestershire County Council wishes commission a new remote open access service providing integrated support for adults experiencing mild-moderate mental health issues such as anxiety, low-mood, depression, and support for self-harm.
This new Service will be accessible to all adults (i.e., those aged 18 year and above) resident in Gloucestershire and/or registered with a Gloucestershire GP, with no need for a referral, and will be accessed through a variety of methods (however telephone and web chat and/or text will be a minimum service requirement). Service Users will be able to remain anonymous if they wish.
The core service model will include provision of:
Non-judgemental, person-centred support via an open access remote helpline (telephone and web chat and/or text), providing emotional, listening, and practical support by trained advisers on a 'drop in' basis for the Target Audience (section 3 of this document), to help manage their presenting issues. For individuals presenting with actual self-harm or self-harm ideation this will include mechanisms to reduce harm such as wound care and alternative, less harmful ways of managing feelings, recognising triggers etc.
Signposting to other sources of support where appropriate (local and national), based on the needs of the Service User.
Access to a wide variety of online self-care tools and resources, including signposting to hard copies where online options are not accessible.
The new Service must work alongside and (where appropriate) signpost into Gloucestershire's existing mental health services; and other sources of community-based support to ensure integrated care pathways.
The Service will have its own unique brand identity (i.e., name, logo, and website) and the Provider must develop promotional and signposting materials, and engage with key partners, stakeholders, and community groups to establish partnerships and help raise awareness of the Service.
About the buyer
Contact name
Strategic Procurement
Address
Shire Hall
Gloucester
GL1 2TH
United Kingdom
Telephone
+44 1452583609
commercialservicescentralmailbox@gloucestershire.gov.uk
Website
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