Published date: 23 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 23 August 2021, 5pm

Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

Any region

Value of contract

£285,000

Procurement reference

BIP613177197

Published date

23 July 2021

Closing date

23 August 2021

Closing time

5pm

Contract start date

1 October 2021

Contract end date

30 September 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes.

We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.

More information

Links

About the buyer

Address

Adanac Drive
Southampton
SO16 0AS
UK

Telephone

+442380055070

Email

steve.Douch@os.uk