Published date: 25 October 2021

Last edited date: 9 November 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 November 2021, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SG17 5TQ

Value of contract

£0

Procurement reference

CBC-1285-T-AE

Published date

25 October 2021

Closing date

12 November 2021

Closing time

12pm

Contract start date

29 November 2021

Contract end date

29 November 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

We would like to implement Chatbots to streamline our processes and improve our customer experience across many facets of our organisation both internally and externally. Responses are therefore invited which cover the breadth of the Council needs as well as from niche solutions which specialise in one area.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Alec Edgar

Address

Priory House
Chicksands
Beds
SG17 5TQ
United Kingdom

Telephone

0300 300 6182

Email

alec.edgar@centralbedfordshire.gov.uk

Website

www.centralbedfordshire.gov.uk