Published date: 22 January 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 2 December 2019

Contract summary

Industry

  • Training services - 80500000

Location of contract

W8 7NX

Value of contract

£29,500

Procurement reference

tender_224124/830488

Published date

22 January 2020

Closing date

2 December 2019

Contract start date

9 December 2019

Contract end date

8 December 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Royal Borough of Kensington and Chelsea has awarded a contract to develop staff skills in:

- processes and customer journey mapping, importance and value of understanding the customer needs through community engagement;
- agreeing the right outcomes based on thorough analyses;
- writing requirements that are clear and can be communicated to our internal IT team; and
- how to also engage with our residents and customers during implementation stages.


More information

Links

Additional text

This procurement was executed through the Council's electronic procurement portal, capitalEsourcing.


Award information

Awarded date

6 December 2019

Contract start date

9 December 2019

Contract end date

8 December 2021

Total value of contract

£29,000

This contract was awarded to 1 supplier.

Abintegro Limited

Address

19 Seer Mead, Seer Green, Beaconsfield, Bucks HP9 2QL

Reference

Companies House number: 6512512

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

The Royal Borough of Kensington and Chelsea

Address

Kensington Town Hall, Hornton Street
London
W8 7NX
England

Email

sue.pearce@rbkc.gov.uk

Website

www.rbkc.gov.uk