Published date: 5 March 2021

This notice was replaced on 14 June 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 14 June 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

London

Value of contract

£1,060,000

Procurement reference

TOWER001-DN522520-16803810

Published date

5 March 2021

Closing date

6 April 2021

Closing time

1pm

Contract start date

1 July 2021

Contract end date

30 June 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

It is the Council's intention to procure an integrated service that brings together three statutory advocacy services within a single contract, to be delivered by a single provider (or lead provider).

The services in scope are:

• Independent Mental Capacity Advocacy (IMCA) (including Deprivation of Liberty Safeguards (DoLS) and Paid Representative)
Introduced as part of the Mental Capacity Act, 2005. This gives people who have an impairment, injury or a disability that has meant they are unable to make a specific decision for themselves, the right to receive independent support.

• Care Act Advocacy (CAA)
The Care Act, 2014 places duties on local councils to involve people in decisions about their care and support. An advocate helps individuals, understand their choices, and supports individuals on decisions about their care needs.

• Independent Health Complaints Advocacy Service (IHCAS)
The Health and Social Care Act 2012 - supports people who want to make a formal complaint about the care and/or treatment they have received using the NHS Complaints Procedure.
Initial Contract Duration: 36 months
Extensions: 2 x 12 months


More information

Links

Additional text

There is TUPE applicable to this contract.
Bidders should also note that This Tender process has been issued by London Borough of Tower Hamlets on in accordance with the Public Contract Regulations 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020 ("the Regulations) Schedule 3 ("Light Touch") services. This Procurement Exercise will therefore be run in accordance with 'the Regulations' as they apply to "light touch" services.

While the Authority is following a process broadly corresponding to an Open Procedure under 'the Regulations' neither that fact nor any other statements, acts or omissions of the Authority in connection with this Procurement Exercise should be taken as indicating that the Authority intends to be bound by the provisions of the 'Regulations' or the general principles to any greater extent than applies by law.
Organisations that wish to apply for this or any other opportunity are requested to register on the London Tenders Portal (www.londontenders.org) where the opportunity documentation will be available for download. Registration is free of charge.


About the buyer

Contact name

Julia Estruga

Address

Mulberry Place
London
E14 2BG
England

Telephone

+44 2073640785

Email

procurement@towerhamlets.gov.uk

Website

http://www.towerhamlets.gov.uk