Published date: 25 August 2021

Last edited date: 1 December 2022

This notice was replaced on 1 December 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 1 December 2022)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Business and management consultancy and related services - 79400000

Location of contract

SW1H 0EU

Value of contract

£55,600

Procurement reference

CF-0308800D0O000000rwimUAA1

Published date

25 August 2021

Closing date

31 March 2021

Closing time

12pm

Contract start date

1 April 2021

Contract end date

30 April 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

NHS T&T's Customer Experience (CX) team requires a Customer Insights & Analysis function in order to conduct analysis of customer sentiment towards products and services

More information

Attachments

Award information

Awarded date

7 June 2021

Contract start date

1 April 2021

Contract end date

30 April 2021

Total value of contract

£55,600

This contract was awarded to 1 supplier.

Oliver Wyman Limited

Address

1 Tower Place West, Tower Place,, London, EC3R 5BU

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Procurement Operations

Address

39 Victoria Street
London
SW1H 0EU
GB

Email

Procurement.Operations@dhsc.gov.uk