Published date: 7 April 2017

Last edited date: 7 April 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 28 April 2017

Contract summary

Industry

  • Health services - 85100000

Location of contract

London

Value of contract

£118,500 to £276,500

Procurement reference

ITT: 27383

Published date

7 April 2017

Closing date

28 April 2017

Contract start date

1 July 2017

Contract end date

31 March 2019

Contract type

Service contract

Procedure type

Other:

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

My Care My Way (MCMW) builds on the WL CCG Programme around a whole systems model of care working with people aged 65 and over with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a better, more coordinated way of providing care for the elderly population with long term conditions in West London and requires people with commitment and passion for working with older people.
MCMW was developed over a 2 year period and has been operational for over 15 months. The service aims to deliver an accessible, efficient, service managing the health and care needs of the frail and elderly population of West London.
My Care My Way (MCMW) is a holistic approach to providing care to people and comprises the following key functions:
• Risk Stratification and selection of appropriate service users for active care planning.
• Holistic assessment for both health, social and wellbeing needs
• Person centred care planning
• Care Coordination.
• Patient centred multidisciplinary team working, supporting appropriate urgent care responses

MCMW follows and applies the clinical governance principles to the delivery of services. This includes the use of standard operating procedures; recording, reporting and learning from adverse incidents; participation in continuing professional development and clinical audit; and assessing patient satisfaction.
A governance model that provides a clear framework across a complex multi-agency system is required to ensure the health, safety and quality of the service. This service specification sets out the key objectives and expected outcomes for the development of the framework for clinical governance, information governance and information systems, risk management and compliance with statutory and regulatory requirements. It also sets out the expectations and requirements for the operational management of the 2 MCMW integrated care centres (ICCs)

More information

Links

Additional text

Organisations interested in bidding to provide the service should visit the EU Supply portal at http://nhssbs.eu-supply.com and search for tender ID 27383

About the buyer

Contact name

Greg Reide

Address

Halyard Court
31 Broadway
Salford
M50 2YR
England

Email

greg_reide@nhs.net