Published date: 1 May 2019

Last edited date: 1 May 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 31 May 2019

Contract summary

Industry

  • Administrative healthcare services - 75122000

  • Survey analysis services - 79311300

  • Customer survey services - 79342310

    • Customer satisfaction survey - 79342311

Location of contract

SN3 6BB

Value of contract

£160,635

Procurement reference

tender_205490/765419

Published date

1 May 2019

Closing date

31 May 2019

Contract start date

1 August 2019

Contract end date

31 July 2024

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

This contract is for the provision of the National Staff and Patients Friends and Family Test Survey at the Great Western Hospital NHS Trust Swindon. Currently the surveys are communicated via several online and offline methodologies and this opportunity seeks to establish what innovation can be introduced to increase uptake over the duration of the contract period. This contract will be let on a 3+2 year basis.


More information

Links

Additional text

The procurement documents are available for unrestricted and full direct access, free of charge via the Bravo e-procurement portal. Additional information and/or requests to participate can be obtained via the portal.


About the buyer

Contact name

Great Western Hospital

Address

Marlborough Road
Swindon
SN3 6BB
England

Email

jessica.liston@nhs.net

Website

https://www.gwh.nhs.uk/