Published date: 27 September 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 October 2016

Contract summary

Industry

  • Market research services - 79310000

  • Other community, social and personal services - 98000000

Location of contract

London

Value of contract

£750,000

Procurement reference

LBKING001-DN179590-18420841

Published date

27 September 2016

Closing date

26 October 2016

Contract start date

19 December 2016

Contract end date

18 December 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Royal Borough of Kingston wishes to commission suitably qualified provider(s) to deliver a range of Resident Engagement services as set out in the three 'lots' which are:

Lot 1 - Building, Developing and Supporting Residents' Capacity to Engage
Identify ways of encouraging resident engagement, provide support to current formal and informal groups including tenants and resident associations (TRA's), stakeholder forums, scrutiny panels and community groups in order to increase their engagement with the council as well as developing new residents groups.

Lot 2 - Resident involvement in service design, improvement and decision making
Engage residents in service design and improvement particularly those harder to reach/engage residents. Provide support, knowledge and confidence in enabling residents to take part in the designing, improving and delivery of services including finding solutions to issues in their neighbourhoods, jointly in partnership working with the Council and other agencies.

Lot 3 - Market research and publicity
To gain resident feedback on services for the residents and their requirements. Develop approaches that gives residents the opportunity to influence and shape housing policy and service delivery. Develop communication and publicity materials in collaboration with the Councils Communication Team.

The contract will commence on 19 December 2016 (TBC) and will be for a period of three years, with an optional extension of 1+1 years, to be exercised at the Council's discretion.

About the buyer

Contact name

Hatice Kaya-Henson

Address

Guildhall
High Street
Kingston
KT1 1EU
UK

Telephone

+44 2085474888

Email

commissioning@kingston.gov.uk

Website

http://www.kingston.gov.uk