Published date: 24 January 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Other community, social and personal services - 98000000
Location of contract
England
Value of contract
£77,000,000 to £99,000,000
Procurement reference
LUTON001-DN613319-95712848
Published date
24 January 2023
Closing date
27 February 2023
Closing time
12pm
Contract start date
1 October 2023
Contract end date
30 September 2030
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The service to be provided is a range of personal care and support services to individual adults in their own home. Individuals will have a range of care needs from low to complex, including challenging behaviours. The service does not include supported living and services of a highly complex nature or the provision of nursing care or medical tasks that require a trained medical professional. The service will allow individuals to be supported through periods of recovery or enablement to maximise or maintain their level of independence, reduce social isolation and also provide support to carers. The support provided within Services will be personalised to meet the needs and choices of the individual. Luton Council will be shifting from time and tasks to an outcome model where two distinctive set of outcomes are measured; Individual Outcomes and Service Outcomes.
Individuals should be encouraged and supported to do things for themselves, and gain or regain skills and confidence that may have been lost following a crisis or ill health. Individual Outcomes will be broken down into small milestones and, once achieved, recorded by the Provider to evidence how the Individual is progressing towards long-term goals. The main aim is to assist people to remain in their own home for as long as possible, short term (managed recovery) following hospital discharge or helping people to live with/manage a long term condition/s.
All Providers must be Care Quality Commission (CQC) registered and located in or within a short distance to the borough of Luton.
The Service must be available 24 hours per day, 7 days per week, and 52 weeks a year including bank and public holidays. Providers must ensure that sufficient cover is available over all holiday periods.
The award process will place successful Applicants onto an Approved Providers List.
The Approved Provider List will be limited to 12 Providers. 4 Providers within each Tier.
All tender documentation is available on the ProContract (Proactis) e-tendering portal.
About the buyer
Contact name
Caroline Sturman
Address
Town Hall
George Street
Luton
LU1 2BQ
United Kingdom
Website
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Closing: 27 February 2023, 12pm
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