Published date: 2 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 December 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000

Location of contract

East of England

Value of contract

£169,689.07

Procurement reference

Contact Centre & Telephony Solution

Published date

2 August 2024

Closing date

12 December 2023

Closing time

12pm

Contract start date

1 March 2024

Contract end date

31 July 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Replacement of telephony solution with an externally hosted solution. To include contact centre system and soft phone solution.
Using CCS Framework RM6116.

Award information

Awarded date

7 February 2024

Contract start date

1 March 2024

Contract end date

31 July 2027

Total value of contract

£169,689.07

This contract was awarded to 1 supplier.

Opus Business Systems Limited (Trading as Opus Telecoms)

Address

39 London Road
Reigate
Surrey
RH2 9AQ

Reference

Companies House number: 02695133

Value of contract

£169,689.07

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Shaun Beales

Address

County Road
March
PE158NQ
England

Telephone

01354622429

Email

Sbeales@fenland.gov.uk