Published date: 17 October 2019
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Water distribution and related services - 65100000
Research and development consultancy services - 73200000
Location of contract
North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales
Value of contract
£1 to £30,000
Procurement reference
tender_215455/806411
Published date
17 October 2019
Closing date
7 November 2019
Contract start date
21 November 2019
Contract end date
2 March 2020
Contract type
Service contract
Procedure type
Competitive quotation (below threshold)
The buyer selects a group of potential suppliers to invite to tender.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
CCWater wishes to increase customer satisfaction with CCWater's complaint handling, especially with satisfaction with the overall service and satisfaction with speed of service.
More information
Links
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- https://public.bravosolution.co.uk/consumer-council-water
- Tender notice
- Link to eSourcing Portal
Additional text
-
Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
About the buyer
Address
1st Floor, Victoria Square House, 1 Victoria Square
Birmingham
B2 4AJ
England
Website
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Closing: 7 November 2019
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