Published date: 2 January 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 November 2017

Contract summary

Industry

  • Business organisation services - 79996000

Location of contract

Any region

Value of contract

£10,000 to £100,000

Procurement reference

1710-PSCR-SR65976229

Published date

2 January 2018

Closing date

24 November 2017

Contract start date

8 January 2018

Contract end date

7 January 2019

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

HM Revenue & Customs (HMRC) are setting up a framework of multiple Service Providers for 'Culture, Values and Behavioural Change Delivery Services'. Upon request the Service Providers will be required to work alongside HMRC Staff based in London, Nottingham and Manchester, in the development and implementation of an organisational plan, which will change the organisational design of HMRC and its culture and values. HMRC are therefore seeking Service Providers with Culture, Values and Behavioural change expertise relating to; coaching and support in transferring skills to HMRC colleagues; communication and stakeholder engagement; and customer journey road mapping, to help create a customer centered culture. During the development and implementation of assignments, the Service Provider will be expected to support the delivery of the outcomes captured in the 'OD Road Maps' developed previously. This requirement was previously Lot 2 in the previously advertised tender reference 1703-PSCR-SR65976229-HR OD Support Services, but was subsequently withdrawn due to it being identified that the specification required further development. The requirements for this framework (Phase 3) are of a size that will adequately allow SMEs to bid as part of a single lot format. In addition the overall value of the framework is £100k and it is likely that individual 'Call Offs' from the framework will be of a value of less than £10k and therefore the framework will be most suited to SME and Micro businesses. The intention is to run the Framework for 12 months with an option to extend for a further 12 months.

More information

Attachments

Links

Award information

Awarded date

19 December 2017

Contract start date

8 January 2018

Contract end date

7 January 2019

Total value of contract

£100,000

This contract was awarded to 5 suppliers.

REALWORLDHR LIMITED

Address

Futures Park
BACUP
LANCASHIRE
OL13 0BB
GB

Reference

Companies House number: 06599715

Supplier is SME?

Yes

Supplier is VCSE?

No

METALOGUE CONSULTING LLP

Address

2nd Floor 201 Haverstock Hill
LONDON
NW3 4QG
GB

Reference

Companies House number: OC413803

Supplier is SME?

Yes

Supplier is VCSE?

No

GOODING & WOOD LIMITED

Address

3-4 Bower Terrace,Tonbridge Road
MAIDSTONE
Kent
ME16 8RY
GB

Reference

Companies House number: 09186277

Supplier is SME?

Yes

Supplier is VCSE?

No

NORTHERN LIGHTS LEARNING & SOLUTIONS LTD

Address

80 Ashland Road
Sheffield
S7 1RJ

Reference

Companies House number: 06719845

Supplier is SME?

Yes

Supplier is VCSE?

No

CM2C CONSULTING (UK) LTD

Address

24 Rectory Road
West Bridgford
Nottingham
NG2 6 BG

Reference

Companies House number: 06967745

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Rohan Pai

Address

HMRC Ralli Quays
Salford
M60 9LA
England

Email

rohan.pai@hmrc.gsi.gov.uk