Published date: 30 November 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 June 2021, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

South East

Value of contract

£106,410

Procurement reference

T1671 / CTRR1000974

Published date

30 November 2022

Closing date

1 June 2021

Closing time

12am

Contract start date

1 July 2021

Contract end date

26 October 2022

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat.

Award information

Awarded date

30 June 2021

Contract start date

1 July 2021

Contract end date

26 October 2022

Total value of contract

£54,410

This contract was awarded to 1 supplier.

ICS.AI LTD

Address

Grove House,Lutyens Close, Lychpit
BASINGSTOKE
Hampshire
RG24 8AG
GB

Reference

Companies House number: 11346801

Value of contract

£54,410

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Including the optional extension period(s) the potential value was awarded for £106,410.

About the buyer

Contact name

Nathaniel Burrows

Address

Woodhatch Place,11 Cockshot Hill, Woodhatch
REIGATE
RH28EF
England

Telephone

07703453452

Email

nathaniel.burrows@surreycc.gov.uk