Published date: 14 February 2017

Last edited date: 14 February 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 March 2017

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

South West

Value of contract

£696,758

Procurement reference

SCW/NHS99PCCG/00000363/2017

Published date

14 February 2017

Closing date

16 March 2017

Contract start date

6 November 2017

Contract end date

28 May 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Summary of the Services Required:
• To be responsible for the mini procurements for the journeys that are outside of the main contract (e.g. HDU/paramedic, taxi, wheelchair accessible vehicles, control and restraint, out of hours, out of area journeys and exceptions to the main PTS contract)
• Book transport for all eligible patients
• To be the first point of contact for patients and professionals in booking transport and offer advice to those that need further advice and are not eligible for NHS transport. To deal with the requests with no hand backs to other providers.
• To have a system to record all bookings and report all activity to the Commissioners
• To liaise with the ambulance providers and book appropriate transport to the patients need where NHS transport is appropriate.
• To receive all invoices for all transport providers
• To validate all invoices against the information system
• To be responsible for sorting out any payment queries
• Pay validated invoices
• Re-charge to CCG with appropriate backing information.

More information

Additional text

Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/scwcsu/aspx/Home

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/scwcsu/aspx/Home

About the buyer

Contact name

Mark Harding

Address

NHS NEW Devon CCG, County Hall, Topsham Road
Exeter
EX2 4QD
England

Email

scwcsu.clinical.procurement@nhs.net