Published date: 31 December 2025
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
South East
Value of contract
£332,230
Procurement reference
IOW001-DN801950-23305026
Published date
31 December 2025
Closing date
17 December 2025
Closing time
11:59pm
Contract start date
18 December 2025
Contract end date
17 December 2027
Contract type
Supply contract
Procedure type
Direct award
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The IW NHS Trust chose to change their shared Civica Paris solution to a new product which left IWC with no alternative to go direct to the supplier as IWC was not given the option to continue the contractual arrangements of a shared solution.
The public contract concerns the supply of goods, services, or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services, or works in circumstances where-
(a) A change in supplier would result in the contracting authority receiving goods, services, or works that are different from, or incompatible with, the existing goods, services, or works. Specifically, moving to another provider would incur huge additional costs and require significant resources and time which we do not have and the overriding requirement is to provide an appropriate case management system.
(b) The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. Staying with the current provider ensures continuity and compatibility, allowing us the necessary time to reprocure formally.
This provision provides time required to re-procure the requirement via a formal procurement process. Procured via Direct Award under CCS RM6285.
More information
Additional text
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Initial term value is £217,856 and if the extension is used (1 year) this increases the total to £332,230
Award information
Awarded date
17 December 2025
Contract start date
18 December 2025
Contract end date
17 December 2027
Total value of contract
£217,856
This contract was awarded to 1 supplier.
Civica UK Ltd
Address
8th Floor, Southbank Central, 30 Stamford Street, London SE1 9LQ
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Lucy Chandler
Address
County Hall
High Street
Newport
PO30 1UD
England
Telephone
+44 1983821000
Website
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Closing: 17 December 2025, 11:59pm
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