GB-Salford: HMRC Benefits and Credits, Error and Fraud Adding Capacity 444

Contract summary

Industry

• Internal office mail and messenger services - 64122000

• Data analysis services - 72316000

• Administrative services for business operations - 75112000

Show additional CPV codes for this notice

• Compulsory social security services - 75300000

• Call centre - 79512000

Location of contract

M609LA

Value of contract

£55,000,000 to £75,000,000

Procurement reference

HMRC 444

Published date

25 March 2015

Closing date

10 March 2014

Contract start date

6 May 2014

Contract end date

5 May 2017

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

A contract for providing additional capacity and capability to HM Revenue & Customs to correct working tax credit claims that are potentially running with incorrect information. The contract value stated is the upper limit of the anticipated value. The price paid for the services will be based on commission on the losses prevented; which are estimated to be between £55 million to £75 million.

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More information

Attachments

• EFAC Contract - AppB - Contractor Cost Schedule REDACTED.pdf
• EFAC Contract Appendix B

• EFAC Variation Appendix 6 (Schedule E Amendments) - Redacted.pdf
• EFAC Variation Appendix 6 (Schedule E Amendments) - Redacted

• EFAC ITT Schedule A (Annexes) REDACTED.pdf
• EFAC ITT Schedule A (Annexes)

• EFAC Variation Appendix 3 (Schedule A Amendments) v2.0.pdf
• EFAC Variation Appendix 3 (Schedule A Amendments) v2.0

• EFAC Variation Appendix 2 (Clause Amendments) - Redacted.pdf
• EFAC Variation Appendix 2 (Clause Amendments) - Redacted

• EFAC Contract 444 REDACTED.pdf
• EFAC Contract

• 150420EFAC_CV_V4_annexe.pdf
• Contract Variation for replacement KPI's

• EFAC Variation Appendix 4 (Appendix A to Schedule A Amendments) v.2.0.pdf
• EFAC Variation Appendix 4 (Appendix A to Schedule A Amendments) v.2.0

• EFAC Contract - AppA - Contractor Response REDACTED.pdf
• EFAC Contract Appendix A

• EFAC Variation Appendix 1 (Defined Expression Amendments) v.2.0.pdf
• EFAC Variation Appendix 1 (Defined Expression Amendments) v.2.0

• EFAC Variation Appendix 5 (Schedule B Amendments) - Redacted.pdf
• EFAC Variation Appendix 5 (Schedule B Amendments) - Redacted

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Award information

Awarded date

11 April 2014

Contract start date

6 May 2014

Contract end date

5 May 2017

Total value of contract

£75,000,000

This contract was awarded to 1 supplier.

SYNNEX-Concentrix UK Limited

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About the buyer

Address

Ralli Quays
Salford
M609LA
England

Email

ian.gardner@hmrc.gsi.gov.uk