Published date: 13 March 2024
Last edited date: 11 April 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Office and computing machinery, equipment and supplies except furniture and software packages - 30000000
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50300000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
RG92AQ
Value of contract
£75,000
Procurement reference
HTC IT support
Published date
13 March 2024
Closing date
12 April 2024
Closing time
1pm
Contract start date
12 July 2024
Contract end date
11 July 2027
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The work will consist of:
• Ongoing support for staff and councillors with Council-issued hardware;
• Managing and providing ongoing support with Microsoft 365 accounts;
• Maintenance of Council documents on Sharepoint;
• Assisting with any issues relating to third-party software;
• Managing the security of the Council's IT systems;
• Managing the Council's wifi networks, internet lines and managing any IT connectivity issues, at the Town Hall, Parks Depot, Mill Meadows Pavilion, and any other sites.
For further details, see the invitation to tender.
More information
Attachments
-
- ITT - IT support - March 2024.pdf
- Bidding documents
- Invitation to tender
-
- Tender response form - IT support.docx
- Bid submission documents
- Tender response form
-
- Schedule 5 - Pricing Schedule.xlsx
- Bid submission documents
- Pricing schedule
-
- Copy of Clarifications Log v1.xlsx
- Clarifications to bidders questions
- Clarifications log v1
-
- license info for tender 2024.docx
- Clarifications to bidders questions
- Supporting document to clarifications log
-
- Henley TC Devices for tender.xlsx
- Clarifications to bidders questions
- Supporting document to clarifications log
About the buyer
Contact name
Sheridan Jacklin-Edward
Address
Town Hall
Market Place
Henley-on-Thames
RG9 2AQ
United Kingdom
Telephone
07595608577
clerk@henleytowncouncil.gov.uk
Website
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Closing: 12 April 2024, 1pm