Published date: 14 February 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Office-support services - 79500000
Location of contract
United Kingdom
Value of contract
£25,000
Procurement reference
SMOOR001-DN597741-63821206
Published date
14 February 2022
Closing date
16 February 2022
Closing time
12pm
Contract start date
1 May 2022
Contract end date
30 April 2025
Contract type
Service contract
Procedure type
Not applicable
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Homes in Sedgemoor expects our provider to provide the following:
• Out of hours telephone handling service to the customers of Homes in Sedgemoor
• Ad hoc cover for day time service during times of absence of training which reduces t
• To provide a reliable and professional service in line with Homes in Sedgemoor customer service requirements to ensure that the customer does not experience a reduction in service when the main team are not working
• To provide ad hoc cover as required to cover for busy periods, staff absences or training days
• Homes in Sedgemoor expects our provider to work with us collaboratively and supportively, contributing to ensuring that we continuously improve our service delivery to our customers.
Further information can be obtained by visiting www.supplyingthesouthwest.org.uk
About the buyer
Contact name
Beth Wadley
Address
Bridgwater House
Bridgwater
TA6 3AR
United Kingdom
Telephone
+44 1278435217
Website
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Closing: 16 February 2022, 12pm
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