Published date: 3 November 2023
This notice was replaced on 5 February 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 5 February 2024)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Provision of services to the community - 75200000
Other community, social and personal services - 98000000
Location of contract
England
Value of contract
£1,200,000
Procurement reference
ORBIT001-DN697684-79620652
Published date
3 November 2023
Closing date
4 December 2023
Closing time
12pm
Contract start date
1 April 2024
Contract end date
31 March 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Delivery of a financial inclusion service to c5000 Orbit residents as part of Orbit's Better Days Programme.
We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a money advice and income maximisation service to cover our three regions of the midlands, east and south-east of England.
Case work is expected to help navigate and guide the customer through a full journey of dealing with urgent issues, developing and maintaining a budget, maximising their incomes and helping to reduce their expenditure.
Area of focus:
1. Money / debt advice with income maximization
2. Welfare benefits advice and take-up work
3. Telephone and online channels
4. Face to face services including home visits for customers with additional support needs
Other services out of scope, but also part of the Better Days programme for referral purposes include energy advice, hardship grants, wellbeing support, community events, communications campaigns and skills-based training.
Orbit are running this procurement exercise through the housing e-procurement portal "ProContract". Interested suppliers should register/log-in to the portal to view the tender documents and submit their response. Any project related queries should be sent via the messaging function on the portal.
The contract will commence April 2024 for a period of 2 years with an option to extend for a further 1 year.
More information
About the buyer
Contact name
Barbara Hunter
Address
Garden Court, Harry Weston Road
Binley Business Park
Coventry
CV3 2SU
United Kingdom
Telephone
+44 8006781221
Website
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