Published date: 4 June 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 15 June 2021, 12pm

Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

North West

Value of contract

£100,000 to £500,000

Procurement reference

BIP599910345

Published date

4 June 2021

Closing date

15 June 2021

Closing time

12pm

Contract start date

1 September 2021

Contract end date

31 August 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

This is an invitation to Tender for the Supply of a Customer Relationship Management System. As LSTM increasingly work with multiple and complex partnerships across the organisation, the value of consolidating data to enable more strategic insights has become apparent.
The introduction of a centralised CRM system at LSTM that serves all departments is a significant milestone and reflects a strategic investment by LSTM in enhancing our External Relations agenda. The CRM needs to be user friendly and demonstrate return on investment through its functionality and ability to facilitate the analysis of data that will inform strategic decision making and reporting

More information

Links

Additional text

Please note the value advertised is the value if a five year contract were to be awarded (5 x £30,000 per year). Please ensure you review all documents prior to submitting your bid. To support you with this tender and answer any questions you have regarding the specification in section 5, we will be hosting an online session for all tenderers to meet the tender panel. This session will be held at 15.00, 10 June 2021. If you would like to attend, please email purchasing@lstmed.ac.uk and we will forward the meeting invite to you.

About the buyer

Contact name

Ciara Prunty

Address

Liverpool School of Tropical Medicine
Liverpool
L3 5QA
UK

Telephone

01517053704

Email

purchasing@lstmed.ac.uk