Published date: 23 September 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 April 2024, 12pm

Contract summary

Industry

  • Market research services - 79310000

Location of contract

SW7 2DD

Value of contract

£0

Procurement reference

IT-492-1363-NRM3247M - AWARD

Published date

23 September 2025

Closing date

25 April 2024

Closing time

12pm

Contract start date

1 July 2024

Contract end date

1 April 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Science Museum Group is committed to visitor consultation, the backbone of which is the regular visitor feedback gathered from a cross-section of visitors to each of our sites. Before the coronavirus outbreak, this was conducted at each site via exit interviews conducted face-to-face at each site. The move to online ticketing meant that this regular visitor consultation has been conducted via a post-visit survey emailed to visitors at four out of our five sites, and this will continue to be the case for 2024/25. The exception is at our Locomotion museum near Shildon, where we currently gather 150 interviews per month through face-to-face interviews conducted on site over around ten days a month.

Award information

Awarded date

27 June 2024

Contract start date

1 July 2024

Contract end date

1 April 2027

Total value of contract

£32,130

This contract was awarded to 1 supplier.

Spirul Ltd

Address

Bridge Mills, Huddersfield Road, Holmfirth, United Kingdom, HD9 3TW

Reference

None

About the buyer

Contact name

Ada Chan

Address

Exhibition Road
South Kensington
London
SW7 2DD
United Kingdom

Telephone

020 7942 4582

Email

Ada.Chan@ScienceMuseum.ac.uk

Website

https://in-tendhost.co.uk/sciencemuseumgroup/aspx/Home