Published date: 10 February 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 November 2020, 12am

Contract summary

Industry

  • General management consultancy services - 79411000

Location of contract

United Kingdom, Isle of Man, Channel Islands

Value of contract

£183,350

Procurement reference

CCCC20B94

Published date

10 February 2021

Closing date

16 November 2020

Closing time

12am

Contract start date

17 November 2020

Contract end date

14 December 2020

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Notice published for transparency.

The Provision of Track and Trace Service Delivery and Operations - Contact Centre Performance.

Supplier to offer specific insights into the continuous improvement of contact centre services.

More information

Attachments

Award information

Awarded date

17 November 2020

Contract start date

17 November 2020

Contract end date

14 December 2020

Total value of contract

£183,350

This contract was awarded to 1 supplier.

EMBER GROUP LIMITED

Address

60 Trafalgar Square WC2N 5DS London England

Reference

Companies House number: 06786292

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Department of Health and Social Care

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

03450103503

Email

info@crowncommercial.gov.uk

Website

https://www.crowncommercial.gov.uk/