Published date: 27 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 8 January 2024, 5pm

Contract summary

Industry

  • Sales or marketing software package - 48481000

  • Sales, marketing and business intelligence software development services - 72212480

Location of contract

SN2 2EH

Value of contract

£600,000 to £1,100,000

Procurement reference

IT-223-2003-P/REF EH 00002003

Published date

27 November 2023

Closing date

8 January 2024

Closing time

5pm

Contract start date

18 March 2024

Contract end date

17 March 2035

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.

It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.

More information

Links

Additional text

Full details are available via the In-tend portal - https://in-tendhost.co.uk/english-heritage. Suppliers will need to register on the portal and login to view documentation via Tenders / Current.

Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Gary Dutton

Address

Firefly Avenue
Swindon
Wilts
SN2 2EH
United Kingdom

Telephone

07946 388915

Email

Gary.Dutton@english-heritage.org.uk

Website

https://in-tendhost.co.uk/english-heritage/aspx/Home