Published date: 2 February 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Software package and information systems - 48000000
Location of contract
United Kingdom
Value of contract
£1,000,000
Procurement reference
CW40793
Published date
2 February 2023
Closing date
13 July 2022
Closing time
5pm
Contract start date
14 July 2022
Contract end date
12 July 2029
Contract type
Service contract
Procedure type
Negotiated procedure without prior publication (above threshold)
The opportunity was not advertised, because for example only one supplier is capable of delivering the requirement, or due to extreme urgency brought about by unforeseen events.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.
Award information
Awarded date
14 July 2022
Contract start date
14 July 2022
Contract end date
12 July 2029
Total value of contract
£1,000,000
This contract was awarded to 1 supplier.
VERINT SYSTEMS UK LIMITED
Address
241 Brooklands Road
WEYBRIDGE
Surrey
KT13 0RH
GBReference
Companies House number: 02602824
Value of contract
£1,000,000
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Sarah Phillips
Address
Trinity Bridge House, 2 Dearmans Place
Salford
M3 5BS
United Kingdom
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Closing: 13 July 2022, 5pm