Published date: 8 November 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 July 2023, 1pm

Contract summary

Industry

  • Market research services - 79310000

  • Public-opinion polling services - 79320000

  • Customer survey services - 79342310

    • Customer satisfaction survey - 79342311

Location of contract

SO14 7LY

Value of contract

£60,000

Procurement reference

SCC-SMS-0564

Published date

8 November 2023

Closing date

24 July 2023

Closing time

1pm

Contract start date

14 August 2023

Contract end date

13 August 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

SCC require a company to carry out a telephone and electronic survey - new requirement from regulator of social housing. 1500 surveys are required to meet requirements detailing a minimum of 12 pre-determined questions.

More information

Previous notice about this procurement

Tenant Satisfaction Measures

  • Opportunity
  • Published 3 July 2023, last edited 4 July 2023

Links

Additional text

Please search for ref REQ/1000180 to access the opportunity.

Award information

Awarded date

23 November 2023

Contract start date

14 August 2023

Contract end date

13 August 2026

Total value of contract

£60,000

This contract was awarded to 1 supplier.

Acuity Research & Practice

Address

35 Mount Pleasant, Bishops Tawton, Devon, EX32 0AQ

Reference

Companies House number: 3503391

Value of contract

£60,000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Caroline Marie Walsh

Address

Civic Centre
Southampton
SO14 7LY
England

Telephone

023 8254 5849

Email

caroline.walsh@southampton.gov.uk

Website

www.southampton.gov.uk/